Peace of Mind

Warranty &
Vehicle Service

Every Future Motors EV is backed by comprehensive factory warranty coverage — protecting your investment from day one.

5-Year Battery
3-Year Motor
2-Year Vehicle
5 Yrs
3 Yrs
2 Yrs

Coverage Details

What's Covered

5 Years

Coverage Period

Battery Warranty

CATL Battery Pack Coverage

What's Covered

  • Full battery pack replacement if capacity drops below 80%
  • Cell-level defect coverage
  • BMS (Battery Management System) faults
  • Thermal runaway protection coverage
  • Covers all charge cycles within normal usage

Exclusions

  • Physical damage or water ingress
  • Unauthorized battery modifications
  • Use of non-approved chargers

3 Years

Coverage Period

Motor & Drivetrain

Electric Motor & Powertrain

What's Covered

  • Electric motor defects and failures
  • Motor controller issues
  • Reduction gearbox faults
  • Regenerative braking system (electrical components)
  • On-site recovery for motor-related failures

Exclusions

  • Wear items (brake pads, tyres)
  • Accidental damage
  • Neglected servicing

2 Years

Coverage Period

Vehicle Warranty

Comprehensive Vehicle Coverage

What's Covered

  • Structural defects in bodywork and chassis
  • Electrical system faults (non-battery)
  • HVAC and climate control systems
  • Interior trim and assembly defects
  • All electronic control units (ECUs)

Exclusions

  • Normal wear and tear
  • Accident damage
  • Cosmetic damage after delivery

How It Works

Service Process

1

Contact Us

Call or visit any authorized service center

2

Inspection

Certified technician diagnoses your vehicle

3

Claim Approval

Warranty coverage confirmed within 24 hrs

4

Repair / Replace

Genuine parts and certified repair completed

5

Quality Check

Full vehicle test before handover

Questions

Warranty FAQ

Need Warranty Support?

Our after-sales team is ready to assist with any warranty claim or service inquiry.

Call Service: 01-5920119